Canalplan Bug Tracker
| View Issue Details [ Jump to Notes ] | [ Issue History ] [ Print ] | ||||||||||||
| ID | Project | Category | View Status | Date Submitted | Last Update | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 0000475 | Canalplan | Route Planning | public | 2018-07-02 09:13 | 2018-07-21 08:24 | ||||||||
| Reporter | Aegidian | ||||||||||||
| Assigned To | Nick Atty | ||||||||||||
| Priority | normal | Severity | major | Reproducibility | random | ||||||||
| Status | assigned | Resolution | open | ||||||||||
| Platform | All | OS | N/A | OS Version | N/A | ||||||||
| Product Version | 9.28 | Product Build | |||||||||||
| Target Version | Fixed in Version | ||||||||||||
| Summary | 0000475: Difficulty in getting Preferences to 'save' or remain as chosen. | ||||||||||||
| Description | I've been trying to refine my projected Speeds comparing actual journeys with journey predictions. When I try to save my new Speeds preferences, they are not in effect the next time I log in, in fact they don't seem to save at all, reverting to default speeds by the next session. And yes, I am SAVING my preferences rather than APPLYing them. | ||||||||||||
| Steps To Reproduce | Attempt to save different speeds preferences. Begin a new session (on the same machine or a different device) Revisit preferences. | ||||||||||||
| Additional Information | The point at which saved preferences are lost seems random. | ||||||||||||
| Tags | Preferences, route planning, Speeds | ||||||||||||
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Stephen Atty (administrator) 2018-07-02 10:44 |
We've had this before - suspect something sneaked in at the last update |
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Nick Atty (administrator) 2018-07-03 07:25 |
I'm having great difficulty duplicating this. Which part of "speeds" exactly are you changing, and how are you accessing the preferences page (from which page, and via the menu or the button at the bottom). Do other things on other tabs save? |
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Aegidian (reporter) 2018-07-03 07:56 |
It seems very hard to reproduce the exact circumstances under which the preferences are reset. I usually use the link from the home page to get to the preferences and the speed values and their individual preferences (Love/Like/Dislike/Neutral etc.) are what I find frustratingly reset when I return to the site. The randomness is frustrating, as a user and I imagine doubly so as a dev. |
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Aegidian (reporter) 2018-07-03 07:58 |
Further: I do use CP across a range of devices, all logged into the same account. All mostly using a variety of Chrome. |
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Stephen Atty (administrator) 2018-07-03 18:37 Last edited: 2018-07-03 18:42 |
So are you losing settings on the same computer / browser without you doing anything on any of the other devices? |
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Nick Atty (administrator) 2018-07-21 08:24 |
I've put some debugging code into the system, that logs what changes are made when and from where. If you could post a follow-up here the next time you think things have gone wrong I can then dig into the logs and try to work out what is behind this. |
| Notes |
| Issue History |
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| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2018-07-02 09:13 | Aegidian | New Issue | |
| 2018-07-02 09:13 | Aegidian | Tag Attached: route planning | |
| 2018-07-02 09:13 | Aegidian | Tag Attached: Preferences | |
| 2018-07-02 09:13 | Aegidian | Tag Attached: Speeds | |
| 2018-07-02 10:44 | Stephen Atty | Assigned To | => Nick Atty |
| 2018-07-02 10:44 | Stephen Atty | Status | new => assigned |
| 2018-07-02 10:44 | Stephen Atty | Note Added: 0001836 | |
| 2018-07-03 07:25 | Nick Atty | Note Added: 0001837 | |
| 2018-07-03 07:56 | Aegidian | Note Added: 0001838 | |
| 2018-07-03 07:58 | Aegidian | Note Added: 0001839 | |
| 2018-07-03 18:37 | Stephen Atty | Note Added: 0001840 | |
| 2018-07-03 18:42 | Stephen Atty | Note Edited: 0001840 | View Revisions |
| 2018-07-21 08:24 | Nick Atty | Note Added: 0001850 | |
| Issue History |
