Canalplan Bug Tracker



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2017-09-26 17:45 BST

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IDProjectCategoryView StatusLast Update
0000301Canalplan [All Projects] Generalpublic2017-09-23 13:21
ReporterRUBY2345 
Assigned ToStephen Atty 
PrioritynormalSeverityminorReproducibilityalways
StatusresolvedResolutionnot fixable 
Product VersionProduct Build 
Target VersionFixed in Version 
Summary0000301: I used to be able to print off a route. I do not seem to be able to do this now.
DescriptionIn the past I have been able to print routes from my pc. I now get a message saying the file cannot be contacted.
TagsNo tags attached.
Attached Files

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-Notes

~0001214

Shultzy (updater)

We need a bit more details. How are you generating the print file, via [Export this route] or [Create a PDF].

~0001218

RUBY2345 (reporter)

I used to right click on route page and then choose print. This then printed out the route for me. I now get the message 'Cannot find, make sure the path or internet is correct'

~0001219

Shultzy (updater)

Which browser are you using?

~0001220

Stephen Atty (administrator)

Last edited: 2017-08-09 18:05

View 2 revisions

If its Internet Explorer 11 then its a bug that Microsoft are aware of

https://answers.microsoft.com/en-us/ie/forum/ie11-iewindows_10/urgent-internet-explorer-11-error-when-printing/c9b3a4be-1815-4df0-90c5-1cccbd49cef3

~0001292

Stephen Atty (administrator)

If, as suspected, it's an MS issue then there is nothing we can do. No update from requester so closing.
+Notes

-Issue History
Date Modified Username Field Change
2017-08-07 18:38 RUBY2345 New Issue
2017-08-08 12:17 Shultzy Note Added: 0001214
2017-08-09 16:52 RUBY2345 Note Added: 0001218
2017-08-09 17:09 Shultzy Note Added: 0001219
2017-08-09 18:03 Stephen Atty Note Added: 0001220
2017-08-09 18:05 Stephen Atty Note Edited: 0001220 View Revisions
2017-09-23 13:21 Stephen Atty Assigned To => Stephen Atty
2017-09-23 13:21 Stephen Atty Status new => resolved
2017-09-23 13:21 Stephen Atty Resolution open => not fixable
2017-09-23 13:21 Stephen Atty Note Added: 0001292
+Issue History